Written costs before treatment, and no surprises after
The most common complaint about dentistry is not pain. It is the bill nobody explained. We treat cost as part of informed consent: you cannot properly agree to treatment you do not know the price of.
Here is precisely how we handle money.
Every plan beyond a routine examination comes as a written, itemised estimate before anything begins. You take it home; nothing is booked under pressure.
Where a cheaper alternative is clinically reasonable, it is presented alongside the ideal plan with the trade-offs spelled out honestly.
Our clinicians are not paid more for recommending expensive treatment. There is no incentive structure pointing at your wallet.
We submit pre-authorisations on your behalf and tell you what your policy will actually cover before you commit, not after.
Larger treatments can be spread over six to twenty-four months at zero interest, subject to a simple approval.
If something unexpected appears mid-treatment, we stop and talk about it. The estimate is not revised silently.
Financial uncertainty stops people accepting treatment they need, and half-finished treatment is worse than none. Removing the ambiguity around cost is one of the most effective clinical interventions available to a practice.